When I started my sales career back in New Jersey with Saddle Brook Control Systems I used a Day-Timer and a paper phone book to manage my contacts and calendar. In the late 90's I bought one of the first Palm Trios to manage my contacts and calendar, my initial transi...

About 6 months ago I was sitting with a friend and we were talking about relationship building and he said that the foundation of building relationships lies in the concept of trust and trustworthiness. He then mentioned an equation that measures trust and he called it...