About 6 months ago I was sitting with a friend and we were talking about relationship building and he said that the foundation of building relationships lies in the concept of trust and trustworthiness. He then mentioned an equation that measures trust and he called it the Trust Quotient. We were sitting in front of a white board and he put up an equation on the board to measure trust. The equation was: T = R + C + I S.O. T = Trustworthiness R = Reliability C = Credibility I

We meet new people every day, in every phase of our life. Most of us make immediate assessments about everyone we meet and believe we know whether someone is worth meeting with or not. In my opinion, having met thousands of people myself over the past 30 years of business, we never know where the best introductions will come from. We believe that the package can tell us everything about a person, but what if that isn’t the truth? Some of the best introductions have come from

After knowing about the book for 30 years, I finally read How to Make Friends and Influence People by Dale Carnegie. The entire book is dedicated to developing relationships and was written over half a century ago. Even though it was written almost seven decades ago, it's totally appropriate to the world today. Carnegie is known as one of the great relationship masters and the book has a very simple, yet often overlooked, message; make everyone around you feel great no matter

In every dark moment there is a ray of light, and this new endeavor is that ray of light for me. Over the past few years I have been extremely focused on the concept of purpose and teaching people why they should be purposeful. In the end, I've found that the best way to teach people to be purposeful is to demonstrate it, not preach it. So, basing a business on purpose might not be the best direction for me. With that in mind, the one thing that I've been best at in my life i